STARHATO PAYMENT POLICY

Effective Date: January 16, 2025

At Starhato, we strive to make your purchasing experience smooth and secure. This payment policy outlines the various payment methods we accept and provides important details about processing payments for your plant purchases. We are committed to ensuring the safety and security of your payment information.

Accepted Payment Methods

We accept the following payment methods:

  • Major Credit Cards: Visa, MasterCard, American Express, and Discover.

  • Debit Cards: Cards linked to major banking networks.

  • PayPal: A secure online payment platform that enables you to pay through your PayPal account or credit/debit cards.

  • Other Payment Platforms We may use third party payment platforms like Google Pay and Apple Pay.

Payment Security

We take payment security very seriously. Our website utilizes SSL encryption to ensure that all your payment information is securely transmitted. We do not store your credit card details on our servers. All transactions are processed through a secure payment gateway that adheres to the Payment Card Industry Data Security Standard (PCI DSS).

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email containing your order number and details of your purchase. This email serves as proof of your transaction and indicates that we are processing your order.

Payment Authorization

By placing an order, you authorize Starhato to charge your chosen payment method for the total amount of your purchase, including any applicable taxes and shipping fees. Payments will be processed at the time you place the order.

Sales Tax

We are required to collect sales tax on orders as per state and local laws. The applicable sales tax will be calculated and displayed during the checkout process. The rate will vary based on your shipping address.

Currencies

All transactions on our website are processed in US Dollars (USD). If you are using a payment method that operates in a different currency, the exchange rate will be applied by your bank or payment provider.

Refunds and Cancellations

Please see our Refund & Return Policy for details about our policies on refunds and cancellations.

Pricing and Errors

While we make every effort to ensure the accuracy of our pricing, errors may occur. In the event of a pricing error, we reserve the right to cancel or adjust the order. If an adjustment occurs, we will inform you of the error, and you will have the option to cancel the order.

Discounts and Promotional Codes

From time to time, we may offer discounts or promotional codes. These codes should be entered at the checkout page to receive the advertised discount. Only one code can be applied per order. The codes have a specific time of effectiveness, so ensure that they are applied during that period.

Payment Issues

If you encounter issues with payment processing, please ensure you are using a valid payment method with sufficient funds. If the issue persists, contact your bank or payment provider. Please contact us at info@starhato.com so we are aware of any issues.

Contact Information:

For any questions regarding payments, please contact us at:

  • Address: 3419 Pacific Blvd SW, Albany, Oregon (OR), 97321

  • Phone number: (541) 926-2941

  • Email: info@starhato.com

  • Website: starhato.com

    •