Privacy Policy

Effective Date: January 16, 2025

At Starhato, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, purchase our products, or otherwise engage with our brand. We encourage you to read this policy carefully to understand our practices.

Information We Collect

We collect various types of information to provide you with the best possible experience. This includes:

  • Personal Information: This includes information you voluntarily provide to us, such as your name, email address, postal address, phone number, and payment details when you make a purchase, create an account, subscribe to our newsletter, or contact us for inquiries or support.

  • Transaction Information: We collect details of your purchases, including the products you buy, the date of purchase, and the amount paid.

  • Website Usage Information: When you browse our website (starhato.com), we automatically collect certain information such as your IP address, browser type, operating system, referring URLs, pages visited, and the time and date of your visit. We may also use cookies and similar tracking technologies to collect this information (See “Cookies and Tracking” section below).

  • Communication Information: When you contact us through email or other channels, we may store records of these communications to assist you better.

How We Use Your Information

We use the collected information for the following purposes:

  • Processing Transactions: To process your orders, facilitate payments, and fulfill your purchases.

  • Customer Service: To respond to your inquiries, provide support, and address your requests.

  • Account Management: To manage your user account, personalize your experience, and provide you with relevant information.

  • Marketing Communications: To send you promotional emails, newsletters, and updates about our products and services, subject to your consent. You can opt out at any time.

  • Website Improvement: To analyze website usage, track trends, and improve our website’s functionality and user experience.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

  • Fraud Prevention: To detect and prevent fraud and unauthorized activities.

How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We use third-party service providers to process payments, deliver orders, manage email communications, and analyze website traffic. These providers are contractually obligated to protect your information and only use it for the specified purposes.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena or court order.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners, subject to this Privacy Policy.

  • Protection of Rights: We may disclose your information to protect the rights, property, or safety of Starhato, our users, or others.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Use of secure servers and encryption technologies.

  • Limiting access to your personal information to authorized personnel only.

  • Regular security audits and updates.

  • Implementation of data security policies and procedures.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect website usage information. Cookies are small files placed on your computer that help us remember your preferences and provide personalized content. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

We may also use third-party analytics tools to gather information about website usage patterns, but this data is aggregated and does not identify individual users.

Your Rights

You have the right to:

  • Access your personal information that we hold.

  • Request correction or deletion of your personal information.

  • Object to the processing of your personal information for marketing purposes.

  • Withdraw your consent for processing your data, where applicable.

To exercise these rights, please contact us using the contact information provided below.

Children’s Privacy

Our website and services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

  • Address: 3419 Pacific Blvd SW, Albany, Oregon (OR), 97321

  • Phone Number: (541) 926-2941

  • Email: info@starhato.com

  • Website: starhato.com